Service desks are the hub to support your customers but also manages internal IT.To overcome these challenges the Chatbot is needed that helps will help you to keep your IT Service desk organized. Find the details at …Apr 1, 2021Apr 1, 2021
Informative insights on Control-M.One of the largest Indian banks reduced the MTTR time by 80% in the banking processes. Read case study …Mar 25, 2021Mar 25, 2021
Business expectations are high and ever-changing and most challenging.In the COMPLEX APPLICATION WORKFLOWS environment, BMC Control-M simplifies workflow orchestration, making it easy to define, schedule…Mar 25, 2021Mar 25, 2021
How to create a Business Value Metric?Let us understand the business value metric with the help of one business case example. The Below shown example is for illustration…Mar 17, 2021Mar 17, 2021
Why Business Value Dashboards (BVD) are required?“Is your IT value aligned to Business value?”Mar 17, 2021Mar 17, 2021
IT Value Is Dead. Long Live Business Value“IT began in the back office of the business, it moved to the front office, and now it has deeply penetrated all aspects of the business,”…Mar 17, 2021Mar 17, 2021
Effectively Manage your BMC Remedy Notifications with Vyom Labs SMS Alert PackageAs an IT Service Provider, you possibly get hundreds of emails every day from your monitoring systems such as escalations, alerts…Mar 10, 2021Mar 10, 2021
Innovative Reports for BMC AnalyticsWhat is BMC Analytics? The BMC Analytics for Business Service Management (BMC Analytics for BSM) application provides out-of-the-box…Mar 10, 2021Mar 10, 2021
Cleared ITIL Foundation … What’s Next?The Lifecycle — Capability dilemma: How to go about choosing the right modules on your path towards being an ITIL® Expert?Mar 10, 2021Mar 10, 2021
